What does GlowScene produce?
A structured event brief, ambiance boards, décor and electronic-light direction, reveal videos on eligible subscriptions, and a downloadable planning PDF.
Support
Clear answers before the event.
Email support@morfirfir.shop or call +44 7750079280 during Monday–Friday, 09:00–17:00 Europe/London.
Can I upload a venue photo?
Venue-photo processing is supported by the generation service. Only upload a photo you own or have permission to use. Uploaded files follow the retention terms in our Content License and Privacy Policy.
How do cancellations work?
Cancel through the Stripe billing portal. Your paid access continues until the end of the current billing period.
Are outputs installation instructions?
No. Outputs are visual references. A qualified professional must approve electrical, structural, access and venue-safety decisions.